I ordered an 11 pound spool of wire from them about a month ago ($100) but didn't use right away. When I opened it the spool was broken. I called them but because it had been so long they would only turn it over to UPS to see if they would make good on. I then ordered another roll (another $100) and it came in about 15 minutes ago and the spool on it is also broken. I immediately called Welding Supply...